Form Direct

Form Direct approached Kobe Creations to design and build a new website. Their previous site lacked eCommerce functionality and served only as a basic product catalogue with a simple quoting system.

They needed a fully functioning eCommerce system integrated with MYOB EXO, including a proof of delivery application. In addition, they required custom functionality tailored specifically to their business needs, particularly B2B functionality.

The Form Direct eCommerce platform needed to be responsive and capable of handling a large product catalogue and high user volume. Based on our experience, we knew that Magento would be the ideal choice.

We leveraged our suite of plugins built for Magento that could accommodate the desired functionality and with our development expertise in the platform, we were able to create many more plugins as needed.

Our prior experience integrating Magento with MYOB EXO allowed us to bring deep technical knowledge to the project from day one. This significantly accelerated planning and streamlined development.

We then designed and built the Form Direct website with a clear roadmap of the necessary UX and development tasks.

• Customer Account Management (debtors, contacts, accounts and subaccounts)
• Orders (new, backorders, delivery ETA)
• Product management (creation and updates including attributes)
• Pricing and Contracts (price book and price policies)
• Invoicing view, download and online payment
• Inventory Management (multi-warehouse)
• Vendor Management (Sales Reps can view sales history and make orders)
• Proof of Delivery and tracking (Logistics App for customer delivery notification and POD)
• Contact and Sub Account Management
• B2B Contracter Management

After a nine-month design and development process, we provided fully functioning website that met all of the initial requirements, plus a number of additional features.

There was a strong focus on the user experience, providing customers with all the functionality they needed to make the ordering process as smooth as possible.

We're proud of the work that we created alongside Form Direct and hope to continue to support and build on top of the existing site for many years to come.

View the finished website here

• Data consistency between online store and accounting platform
• Automation of many processes - saving time on manual labor and data entry
• Advanced B2B functionality that serves as a big selling point
• Ongoing support and new features in the development pipeline

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